Omni Cancun Hotel and Villas All Inclusive Review
"We enjoyed our stay. Neat drinks, amazing beach and water. Marcos provided excellent housekeeping, Ciro fabricated perfect drinks and Ivan provided not bad f ... " More than
On the embankment
Your stay at this Zona Hotelera holding places you lot within 2 miles (iii km) of Aquaworld and El Rey Ruins.
All-inclusive
A total-service spa, 9 restaurants, and 3 outdoor pools are all featured at this spread-out belongings. Savour beachfront dining and relax with beach cabanas and sunday loungers. There's fun for all ages with a lazy river and a free kid'south order, and free childcare is an added bonus.
Free WiFi, LCD TVs
The 346 soundproofed guestrooms offering gratis WiFi and 24-hour room service. Other amenities include costless minibar items, rainfall showerheads, and LCD TVs with cable channels.
Nosotros enjoyed our stay. Not bad drinks, amazing embankment and h2o. Marcos provided excellent housekeeping, Ciro made perfect drinks and Ivan provided bang-up food service. Cons: difficulty sleeping due to loud hallways at night without any security patrolling. Sushi bar staff acted as though I was invisible. Their service focused on the teens. I still never had whatever sushi after 5 days of trying.
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Annotate from Hotel Management
Mar 22, 2022 past CS
Dear SANDRIA We would like to thanks for choosing our resort as your host on your recent getaway to our destination. It was a pleasance to accept you at domicile, and we appreciate that y'all have taken the time to share your experience in this platform. We greatly appreciate your feedback equally it helps us to keep working difficult in society to achieve your complete satisfaction. We promise y'all come back once more and stay with the states Sincerely, Siomara Chavez
Everything was perfect. Nosotros had been to Cancun ane previous time and stayed at another resort which was ok but this i was so much better. The food was excellent. Service was commonly very practiced. Needed to get chairs early to get around the big puddle where we wanted to be every bit there were not a lot of them.
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Comment from Hotel Management
Mar 22, 2022 by CS
Dear Michael We would like to thank you for choosing our resort as your host on your contempo getaway to our destination. It was a pleasance to have you at home, and we appreciate that you have taken the time to share your feel in this platform. We are very glad to learn that your stay was a most pleasant one, and that you were highly satisfied with our service. We have strived to deliver the most memorable experience to our valued guest. We highly appreciate your kind comment. On behalf of all our team, we genuinely hope to accept the opportunity to welcome you back again soon. Best regards, Siomara Chavez
We absolutely loved this resort! The nutrient was good, and the service was excellent. I was skeptical considering of the reviews but boy was I pleasantly surprised. It was improve than any of other resorts we have stayed at in Cancun. The beach was one of my favorite features of this resort. It was not rocky and was then close to the resort. The Omni does a great task of clearing the seaweed. We didn't fifty-fifty realize there was seaweed until we walked on the beach and noticed the other resort beaches were covered in seaweed. One of our favorite restaurants was Pina Colada. The mushroom tacos were my top choice. We couldn't get enough of the avocado and pico dip. Overall the resort gets a 10 out of x from us. I can't wait to return to this resort in the future!
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Comment from Hotel Management
Mar 22, 2022 by CS
Dear April Nothing is more of import for u.s.a. than our guest'south satisfaction, thanks and so much for choosing Omni Cancun and for allowing us to serve you as you lot deserve. Delight come up back once more soon, information technology is always a pleasure to host you lot.
Omni was a piffling smaller than nosotros expected, just all the same enjoyable. When looking over the apps, reviews and website it was articulate staff would be masking and taking extra precautions but they wanted us to habiliment a mask outside, to our tabular array, which was unnecessary. People are traveling to mask up in Cancun. It besides didn't make sense for the extra precautions when they re-used the cups we all drank out of after putting them in a soapy tub. The nutrient over all was ok but our whole group got ill the 2nd twenty-four hour period, and the twenty-four hour period coming back. Everything is done by telephone so make sure you take the wifi or service!
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Comment from Hotel Management
Mar ane, 2022 by gm
Dear Rachel, Thank for choosing Omni Cancun as your holiday destination and for taking the time to give united states your valuable feedback .Yous tin rest assured that nosotros read all and each one of the reviews that are received. The feedback nosotros receive gives us an accurate idea of how our guests are perceiving our service, and also gives united states of america the opportunity to larn almost our opportunity areas and address them timely to reduce their negative touch on. Regarding the plastic cups washing process We do accept a special automobile called monoclean (you can search for it in YouTube) which washes up the plastic cups within-out with very hot water and after that they leave the plastic cups soaking in water with disinfectant for one minute; We are sorry to hear your friends got sick, checking the log book we don´t have any reports in regards to that. We hope you give us the opportunity over again in the future and come up back and stay with usa. Warm regards, Siomara Chavez
Property is beginning to show its age.
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Annotate from Hotel Management
Feb 23, 2022 by gm
Honey Teresa, We believe that your feedback and our guests' comments are of extreme importance equally these assist the states to learn about our opportunity areas and accost them timely to reduce their negative impact I sincerely hope y'all tin can requite united states of america another chance to welcome you and your family back to the OMNI Cancun Resort & Villas. Sincerely, Siomara Chavez
I like that beautiful view a environment.
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Annotate from Hotel Management
Jan 3, 2022 by gm
Beloved Jack, Thank you for the review. Omni Cancun Hotel appreciates you taking the fourth dimension to exit your feedback. Nosotros are very glad you experienced our world-course level of service and hope to see you again with your friends and family! Warm regards, Siomara Chavez
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Comment from Hotel Management
Jan three, 2022 by gm
Dear Selma, Thank you for the review. Omni Cancun Hotel appreciates you taking the time to rate usa. Nosotros are very glad you lot experienced our world-class level of service and promise to see yous again with your friends and family! Warm regards, Siomara Chavez
Great staff. Always there to help, food was fantabulous and the pools, restaurants forth with the sea made it a bully stay
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Comment from Hotel Management
January iii, 2022 by gm
Love Davisd William, Thank y'all for the review. Omni Cancun Hotel appreciates you taking the time to leave your feedback. Nosotros are very glad you experienced our earth-class level of service and hope to run into you lot again with your friends and family unit! Warm regards, Siomara Chavez
Very friendly staff and facility. Making reservations for food could be easier during the 24-hour interval.
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Comment from Hotel Direction
Dec 17, 2021 past gm
Dear Anthony Scott, Omni Cancun Hotel appreciates y'all taking the time to leave your comments. We expect forrard to welcoming you back again to Omni Cancún so we can requite yous more unforgettable experiences. All-time regards. Siomara Chavez
You must brand reservations for dinner between 9a-2pm. All reservations were gone by 9:27am. We could but swallow cafe well-nigh night. Buffet food was non very expert. Dessert was awful. Drinks are low quality and watered down a ton.
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Comment from Hotel Management
Nov 11, 2021 by gm
Honey Patricia, Our aim is our guest´s complete satisfaction, unfortunately we couldn´t meet your expectations this fourth dimension.Please take my apologies for non having delivered a meliorate experience to you. We promise you give usa the opportunity again and come back every bit i of our esteemed guests and t united states of america know what we can do better to make your holiday a memorable one. Warm regards, Siomara Chavez
All-inclusive Details
This property is spread-out. Onsite nutrient and beverages are included in the room cost (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
- All buffet and à la card meals, snacks, and beverages included
- In-room minibar (all beverages included)
- Dining and potable availability limited at one or more venues
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Land activities
- Fitness facilities
- Tennis
- Volleyball
- Kids club
Lessons/classes/games
- Aerobics
- Water fitness
- Yoga
Kids' club
- Supervised activities for children between 5 and 12 years former
Entertainment
- Onsite entertainment and activities
- Onsite live performances
- Theme parties
Non included
- Motorized water sports
- Scuba-diving certification
- Scuba-diving excursions
- Scuba-diving lessons
- Tennis lessons
- Tennis racquets
- Surcharge for premium food items
- Premium/non-domestic alcoholic beverages
- Premium nutrient items
- Surcharge for room service
- Childcare
- Spa/beauty facilities and services
- Activities and services offered by contained operators
- Offsite tours
- Taxes included
- Buffet-style meals included
- A la carte du jour dining included
- Premium/imported alcoholic beverages non included
- Fitness facilities included
- Premium food items not included
- Lawn tennis included
- Water fitness classes/lessons included
- Volleyball included
- Childcare not included
- Scuba diving excursions non included
- Scuba diving certification not included
- Motorized water sports not included
- All available beverages included
- Spa/dazzler facilities and services not included
- Activities/services from independent operators not included
- Surcharge for room service
- Offsite tours not included
- Room service not included
- Scuba diving lessons non included
- Yoga classes/lessons included
- Aerobics classes/lessons included
- Lawn tennis rackets not included
- Lawn tennis lessons not included
- Onsite entertainment and activities included
- Gratuities included
- Additional gratuities accepted
- Kids order included
- All meals included
- One or more venues limit dining availability
- One or more than venues limit beverages
- Surcharge for premium nutrient items
- Surcharge for premium or imported alcoholic beverages
- Surcharge for bottled vino
- Surcharge for bottled liquor
- Minibar (all beverages included)
- All onsite activities, and facilities and equipment included
- Onsite live performances included
- Theme parties included
Property Features
Omni Cancun Hotel and Villas All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and civilities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, sure beverages, and other amenities. Enjoy the cabanas (surcharge) and sun loungers for a relaxing mean solar day at the beach. At Omni Cancun Hotel and Villas All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Costless breakfast is served daily. In that location are 9 restaurants on site, besides equally a coffee store/café and a snack bar/cafeteria. For a drink, you tin can stop by 1 of the onsite bars, including ii beach bars and 5 bars/lounges. A reckoner station is on site and WiFi is free in public spaces. This all-inclusive holding also offers a complimentary children'due south guild, a children's pool, and outdoor tennis courts. Complimentary self parking and valet parking are bachelor. This four-star Cancun belongings is smoke free.
- i building
- 346 guestrooms or units
- 16 levels
- 9 dining venues
- 2 bars on the beach
- 5 bars or lounges
- Congenital in 1988
- Buffet breakfast (free)
- Cafeteria
- Kid'south club (free)
- Supervised kid's activities (free)
- Cabanas on the beach (surcharge)
- Beach lounge chairs
- Cabanas past the pool (surcharge)
- Poolside lounge chairs
- Umbrellas for the puddle
- Conference heart
- Business facilities
- Java in entrance hall
- Cocky-service laundry
- Forepart desk (24 hours)
- Storage area for luggage
- Front end-desk prophylactic
- Tour and ticket information
- Concierge
- Wedding services available
- Convenience shop
- Terrace
- Garden
- Gift store
- Beauty salon
- Television in vestibule
- ATM
- Onsite shopping
- Bellhop
- Lift
- No smoking on site
- Bar by the pool
- Swim-up bar
Internet
Available in all rooms: Free WiFi
Available in some public areas: Complimentary WiFi
Parking
Free cocky parking , Gratis valet parking
Transport
- Belongings shuttles: Aerodrome shuttle
- Parking: Complimentary valet parking and cocky parking
Room Amenities
Omni Cancun Hotel and Villas All Inclusive offers 346 accommodations with free minibar items and safes. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests tin surf the web using the complimentary wireless Internet access. Additionally, rooms include free bottled water and coffee/tea makers. Housekeeping is provided daily.
- Stocked minibar (free)
- In-room dining (24 hours)
- LCD television
- Cable channels
- Coffee maker
- Shower
- Rainfall showerhead
- Housekeeping (daily)
- Hair dryer
- Safe
- Toiletries (free)
- Phone
- Iron and ironing board
- Blackout drapes
- Sound-insulated rooms
- Climate control (ac)
- Wheelchair accessible
Food & Drinkable
Guests are served complimentary buffet breakfast daily from 6:30 AM to 11:00 AM.
La Vista - Overlooking the garden, this theme eating house serves breakfast and dinner. Guests can relish drinks at the bar. Reservations are required.
Pina Colada Restaurant - This beachfront restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests tin club drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Da Vinci - This poolside restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open up daily.
Viva Mexico Tacos - This poolside theme restaurant specializes in Mexican cuisine and serves tiffin only. Guests can enjoy alfresco dining (atmospheric condition permitting). Open up daily.
Sushi Bar - This poolside sushi bar specializes in sushi and serves luncheon merely. Guests can gild drinks at the bar and enjoy alfresco dining (weather condition permitting). Open daily.
Belatedly night fare is bachelor from 24-hour room service.
Nearby Activities
iii outdoor swimming pools are on site forth with an indoor puddle. In add-on to a children's pool, other recreational amenities include an outdoor tennis court, a lazy river, a health gild, and a spa tub.
Guests under xvi years sometime are not immune in the health guild or fitness facility.
The recreational activities listed below are available either on site or nearby; fees may utilize.
- Water skiing nearby
- Golfing nearby
- Snorkeling nearby
- Parasailing nearby
- Beach volleyball on site
- Yoga classes/didactics on site
- Pilates classes on site
- Playground on site
- Ecotours nearby
- Boat tours nearby
- Fitness classes on site
- Golf game lessons available nearby
- Kayaking nearby
- Sailing nearby
- Scuba diving nearby
- Scooter/moped rentals nearby
Spa Services
Cancun Spa has 3 treatment rooms. Massages are available on the embankment and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages.
The spa is open daily.
- Number of treatment rooms 3
- Massages on beach
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Trunk scrubs
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sports massage
- Massages
Accessibility
If yous take requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Attainable bathroom
- Curl-in shower
- Wheelchair attainable parking
- In-room accessibility
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
Hotel Policies
Check-in
- Check-in fourth dimension starts at three:00 PM
- Check-in time ends at 11:xxx PM
- Minimum check-in age is: eighteen
Special check-in instructions:
If you are planning to make it after midnight please contact the property in advance using the information on the booking confirmation. Forepart desk-bound staff will greet guests on arrival.
Guests may be subject to wellness screenings for COVID-19 at the property.
Guests arriving after midnight must make accelerate arrangements by contacting the belongings using the information on the booking confirmation. Front desk staff volition greet guests on inflow.
Check-out
- Check-out by noon
Payment types
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets and service animals are not allowed at Omni Cancun Hotel and Villas All Inclusive
Policies
Actress-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit carte du jour may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot exist guaranteed
This property accepts credit cards, debit cards, and cash
Rubber features at this property include a smoke detector and a security system
Please annotation that cultural norms and guest policies may differ past land and by belongings; the policies listed are provided past the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are field of study to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This belongings accepts Visa, Mastercard, Wedlock Pay, debit cards, and cash. For guests' safety, the belongings includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest condom measures are currently in place. Disinfectant is used to clean the holding. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in identify; staff at the belongings wear personal protective equipment; a shield is in identify between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- UnionPay
- Property confirms they are implementing invitee safety measures
- Contactless check-out is available
- Belongings is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective wear is available to guests
- Masks are bachelor to guests
- Shield between guests and staff in main contact areas
- Guests are provided with gratuitous hand sanitizer
- Staffed forepart desk
- Social distancing measures are in place
- No rollaway/extra beds available
- No cribs (baby beds) bachelor
- Belongings confirms they are implementing enhanced cleaning measures
- Service animals not allowed
- Individually-wrapped nutrient options are not available
- Debit cards
- Gap period enforced between invitee stays - 24 hours
Fees
Guests will be asked to pay the following charges at the property:
- Breakage deposit: USD 100 per day
Nosotros've listed all charges provided to us by the holding.
Optional extras
The fees and deposits listed below will exist charged at the time of service, bank check-in, or check-out.
- Early cheque-in is available for a fee (subject to availability, amount varies)
- Late check-out is bachelor for a fee (subject to availability, amount varies)
This may not exist a comprehensive list. Fees and deposits are subject field to change and might not include taxation.
Hotel Names
- Cancun Hotel Omni
- Omni & Villas All Inclusive
- Omni All Inclusive
- Omni Cancun Hotel
- Omni Cancun Hotel & Villas All Inclusive
- Omni Cancun Hotel All Inclusive
- Omni Cancun Hotel Villas All Inclusive
- Omni Hotel Villas All Inclusive
- Omni Cancun Villas All Inclusive
- Omni Cancun Hotel And Villas
- Omni Hotel Cancun
- Omni Villas All Inclusive
- Omni Cancun Hotel Villas
- Omni Cancun Inclusive Cancun
- Omni Cancun Hotel and Villas All Inclusive Cancun
You lot should know
- Puddle access available from 11:00 AM to 7:00 PM.
- Reservations are needed for massage services. For reservations, contact the belongings before arrival using the contact information on the booking confirmation.
- Registered guests are the only ones immune to be in guestrooms.
- Pets and service animals are non allowed on site.
- Guests may feel noise pollution due to nearby construction work.
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Oftentimes Asked Questions
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